Privacy Policy
Last Updated: 15 March 2025
Finech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using Finech’s services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect different types of information to provide and improve our services. This includes:
A. Personal Information
When you sign up, make a transaction, or communicate with us, we may collect:
Full Name
Business Email
Company Name
Billing & Payment Information
Phone Number
Address
Account Credentials
B. Transaction & Financial Data
To process payments and transactions, we collect:
Payment Amounts
Transaction History
Linked Bank Accounts
Invoice Details
C. Technical & Usage Data
When you interact with our platform, we may automatically collect:
IP Address
Browser Type
Device Information
Log Data (time, date, pages visited)
D. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage cookies in your browser settings.
2. How We Use Your Information
We use the collected data for the following purposes:
To Process Transactions – Ensuring secure and smooth payment processing.
To Provide Customer Support – Helping with inquiries, technical issues, or disputes.
To Improve Our Services – Analyzing usage patterns to enhance functionality and user experience.
To Comply with Legal Obligations – Meeting regulatory and compliance requirements, such as KYC (Know Your Customer) and AML (Anti-Money Laundering).
To Personalize Your Experience – Tailoring content, recommendations, and support based on your interactions.
To Prevent Fraud & Security Risks – Detecting and preventing unauthorized transactions or cyber threats.
3. How We Share Your Information
We do not sell your personal information. However, we may share data with trusted third parties under specific circumstances:
With Payment Processors & Financial Institutions – To facilitate transactions securely.
With Service Providers – For cloud hosting, analytics, and customer support tools.
With Regulatory & Legal Authorities – When required by law, court order, or to prevent fraud.
With Business Partners – If integrating with third-party platforms (e.g., QuickBooks, PayPal).
We ensure that all third parties adhere to strict data protection standards.
4. Data Security & Protection
We implement industry-standard security measures to protect your information, including:
Encryption – Sensitive data is encrypted in transit and at rest.
Access Controls – Restricted access to personal and financial data.
Regular Security Audits – Continuous monitoring and improvements to prevent breaches.
Despite our efforts, no system is 100% secure. Always use strong passwords and avoid sharing account credentials.
5. Your Data Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
Access & Correction – Request a copy of your data or correct inaccuracies.
Deletion & Erasure – Request to delete your account and personal information.
Opt-Out of Marketing – Unsubscribe from promotional emails anytime.
Restrict Processing – Limit how we use your data under certain circumstances.
To exercise these rights, contact us at [support@finech.com].
6. Data Retention Policy
We retain your personal data only as long as necessary for business, legal, and compliance reasons. Afterward, it is securely deleted or anonymized.
7. Third-Party Links & Services
Finech’s website may contain links to third-party websites or services. We are not responsible for their privacy policies or practices. Please review their terms before sharing your data.
8. International Data Transfers
Finech operates globally. If you access our services from outside Jakarta, your data may be stored or processed in different jurisdictions. We ensure all transfers comply with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email or through our website.
10. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
📧 Email: support@finech.com
📍 Address: Sudirman, Jakarta
📞 Phone: (+1) 4291384
