MARKETPLACE
How Cirqlet Enabled Instant Payouts for Gig Workers
The Challenge – Overcoming Payment Complexities
Payment process diagram before adopting Finech.
Cirqlet, a ride-hailing platform in Southeast Asia, needed to resolve key financial bottlenecks:
Delayed Driver Payouts: Weekly batch payments frustrated workers.
Limited Wallet Options: Drivers wanted faster, more flexible payout tools.
Manual Reporting: Financial teams were overburdened with reconciliation tasks.
Cash Flow Pressure: Delays in revenue settlement disrupted operations.
The Solution – How Finech Transformed Their Payments
Payment process diagram after adopting Finech.
Cirqlet integrated Payflex, a payout infrastructure built for gig platforms:
Instant Earnings Settlement – Enabled drivers to cash out daily, in real-time.
Multi-Wallet Support – Supported GCash, Paytm, GrabPay, and mobile banks.
Cash Flow Syncing – Synced revenue collection and disbursement for balance.
Driver Analytics – Offered payout trends, earnings estimates, and real-time dashboards.
The Impact – Driving Growth & Expansion
Payment process diagram after adopting Finech.
With Payflex, Cirqlet became one of the fastest-paying gig platforms in the region. Daily payouts improved driver retention, loyalty, and satisfaction across the board.
Key Results
3x Increase in Driver Retention
Real-time earnings access was a game-changer for Cirqlet’s drivers, reducing churn dramatically as more workers stayed active on the platform to benefit from daily payouts.95% Reduction in Payout Complaints
Daily and on-demand disbursements drastically improved driver satisfaction, dropping the volume of support tickets related to late or missing payments by over 90%.Expanded to 8 Wallet Partners
Cirqlet integrated with the most popular regional digital wallets, empowering drivers to choose where and how they got paid, increasing flexibility and financial inclusion.Payout Time Reduced from 5 Days to 5 Minutes
What once took nearly a week was reduced to minutes—enabling drivers to receive and spend earnings immediately after completing jobs, with zero downtime.
